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Your journey with us.

Let’s make this work together.

The best way to get a feel for what your experience with us will be like is to explore the journey we’ll go on together.

We’ve built a step-by-step approach based on our own unique experience, which we know gives you the best opportunity

All-In or Select? Your choice.

We offer two options based on where you are in your own outsourcing journey.

All outsourcing clients receive:

• A seat in our creative environment
• Managed HR, Payroll & IT for your team
• Billing in Australian dollars
• Australian based account management & support for the above

And all team members receive:

• Healthcare from day 1
• Monthly team building activities
• At desk massages
• Access to onsite gym and personal trainer
• Philippine based account management & support for the above

filtaall-in.

Our full outsourcing journey, which has been proven to build a high performance team

  • Unlimited onshore & outsource strategic support, 365 days a year
  • All workshops needed to ensure success
  • Fully customised dashboard to drive performance & help your team grow
  • All monthly reviews to retain & opportunity spot
  • Unlimited access to training to ppskill & outperform your team
  • Full monthly team morale & attendance insight reports
  • Full monthly team member update, to get to know your team better

filtaselect.

Our bare-bones offering for those experienced in outsourcing, who require minimal hands-on support

  • Ability to purchase inclusions at additional cost as needed from All-in.

How do we know this works?
Our clients have told us.

We’ve refined and tested the whole process of bringing team members and clients onboard to help build an outsource team that actually works.

Below is the optimised journey you’ll embark on with us, from the moment we begin working together.

Business Position Analysis Workshop

All-In: Inc. Select: $450 / role


We sit down with you and your onshore team and learn all about your business, your plans and expectations for your outsource team, and what success looks like for each role.

Recruitment Search, Screening & Placement

All-In: $899 / role Select: $899 / role


We then take your Business Position Analysis Report and find the person that fits your onshore culture and skill needs. This is driven onshore, using the criteria we’d use to recruit for a local team, to ensure you achieve a perfect fit.

Onboarding & Setup

All-In & Select: $800 / team member

Team Members First Day

We then set your newest teammember. This includes getting their payroll set up, their initial HR onboarding and their desk and IT needs. This includes computers with dual monitors, headsets and installation of software, or the opportunity to supply the systems of your choice.

Custom Dashboard Workshop & Build

All-In: Inc. Select: $3,550* / team

Month

With the tyranny of distance and ambiguity the biggest enemy to success, we’ve developed a platform that gives your team real-time feedback on how they’re progressing towards their career goals, their learning & development and ultimately their impact to your business. At this phase, we’ll conduct a 2 hour workshop to understand the KPIs that matter to you, and how we can help build this custom tool to help your team grow.

Engaging Your Team For Success Workshops

All-In: Included Select: $2,350

Month 1

Two cultural awareness training sessions, one each for your onshore and outsource team. This workshop details key professional cultural differences between the two countries and how to engage with each other in a way that delivers a productive team and a happy multicultural workplace.

Monthly Reviews

All-In: Included Select: $180 / review

Month 1 Onwards

Monthly recorded catch-ups with your team, with filta’s support. This is designed to help ensure your team member stays on track during their early months, and happens at months 1, 2, 3, 4, 5, 6, 9 and 12, and then every 6 months from then on. We can be as hands on or hands off as you like, tailoring these to match how you see you managing your team best.

Upskill Training

All-In: Included Select: $360+ / package

Month 1 Onwards

Want your team member to branch out into digital marketing? Maybe small business 101 would help them grow your organisation better? Need them to switch from building sites in WordPress to Shopify?

Here we give your team member access to a growing library of inhouse training packages, presented by us in a way that works best for your business, to ensure they’ll grow with the role you need them to fill.

Monthly Team Satisfaction & Performance Report

All-In: Inc. Select: $20 / team member / month

Month 1 Onwards

It’s the little things that make or break a team, and either make managing from afar a breeze or a real headache. Each month we’ll prepare a short report giving you insights on your teams happiness and levels of satisfaction in their role, on-time attendance performance and more, and how that compares to the Filta-wide community average – to help give you all the insights you need to make the management decisions that work.

Team Values Infusion Workshops

All-In: Included Select: $2,480

Month 3

A series of 3 workshops to help transfer your onshore organisations values to your outsource team, in way the works with local culture.

6 Month Review & Regularisation

All-In: Inc. Select: Inc.

Month 5 – 6

An important part of Filipino workplace culture, a recorded catch-up to determine if your team member has achieved all their goals, and if yes, to celebrate them passing probation.

Career Goal Setting Workshops

All-In: Inc. Select: $1,340 / team member

Month 7

A series of 3 workshops. The first to help extract honest career & salary growth aspirations from your team member. The second workshop is with you on if and how to achieve this. Lastly we then workshop together to formulate a plan that’s both fulfilling for your team member and productive for your business.

Annual Month Review & Career Goal Refinement

All-In: Inc. Select: Inc.

Every 12th Month

Guided and recorded review with filta’s support, with your team member self-assessing how they’ve tracked toward their career goal, how you feel they’ve gone, and how everyone might want to refine their career goals for the year ahead.

Annual Outsourcing Strategy Review

All-In: Inc. Select: Inc.

Every 12th Month

We’ll give you a rundown on how your teams gone for the year, find out how we can improve what we do for your business, and plan for what you need in the year ahead.

Ongoing Strategic Support, When You Need It Most

All-In: Inc. Select: $200 / hour

On call, 365 days per year

It goes without saying that making sure your team is healthy, happy and has everything they need to be productive for your organisation is a core standard for all our clients.

But there’ll be times when something more challenging comes along that you need us to help stratgeiclaly guide you through, like a tricky HR issue. Or maybe a workshop completely customised to the unique needs of your team and business. Or a plan to improve your teams morale and on time performance.

Onsite, offsite, over the phone, day or night – this is the piece of the puzzle that makes sure you have access to our expertise when you need it most, to help you build an offshoring team that actually works.

Business Postion Analysis Workshop

All-In: Inc. Select: $450 / role

We sit down with you and your onshore team and learn all about your business, your plans and expectations for your offshore team, and what success looks like for each role.

Recruitment Search, Screening & Placement

All-In: $899 / role Select: $899 / role

We then take your Business Position Analysis Report and find the person that fits your onshore culture and skill needs. This is driven onshore, using the criteria we’d use to recruit for a local team, to ensure you achieve a perfect fit.

Onboarding & Setup

All-In & Select: $800 / team member

Team Members First Day

We then set your newest teammember. This includes getting their payroll set up, their initial HR onboarding and their desk and IT needs. This includes computers with dual monitors, headsets and installation of software, or the opportunity to supply the systems of your choice.

Custom Dashboard Workshop & Build

All-In: Inc. Select: $3,550* / team

Month
With the tyranny of distance and ambiguity the biggest enemy to success, we’ve developed a platform that gives your team real-time feedback on how they’re progressing towards their career goals, their learning & development and ultimately their impact to your business. At this phase, we’ll conduct a 2 hour workshop to understand the KPIs that matter to you, and how we can help build this custom tool to help your team grow.

Engaging Your Team For Success Workshops

All-In: Included Select: $2,350

Month 1
Two cultural awareness training sessions, one each for your onshore and offshore team. This workshop details key professional cultural differences between the two countries and how to engage with each other in a way that delivers a productive team and a happy multicultural workplace.

Monthly Reviews

All-In: Included Select: $180 / review

Month 1 Onwards
Monthly recorded catch-ups with your team, with filta’s support. This is designed to help ensure your team member stays on track during their early months, and happens at months 1, 2, 3, 4, 5, 6, 9 and 12, and then every 6 months from then on. We can be as hands on or hands off as you like, tailoring these to match how you see you managing your team best.

Upskill Training

All-In: Included Select: $360+ / package

Month 1 Onwards
Want your team member to branch out into digital marketing? Maybe small business 101 would help them grow your organisation better? Need them to switch from building sites in WordPress to Shopify?

Here we give your team member access to a growing library of inhouse training packages, presented by us in a way that works best for your business, to ensure they’ll grow with the role you need them to fill.

Monthly Team Satisfaction & Performance Report

All-In: Inc. Select: $20 / team member / month

Month 1 Onwards
It’s the little things that make or break a team, and either make managing from afar a breeze or a real headache. Each month we’ll prepare a short report giving you insights on your teams happiness and levels of satisfaction in their role, on-time attendance performance and more, and how that compares to the Filta-wide community average – to help give you all the insights you need to make the management decisions that work.

Team Values Infusion Workshops

All-In: Included Select: $2,480

Month 3
A series of 3 workshops to help transfer your onshore organisations values to your offshore team, in way the works with local culture.

6 Month Review & Regularisation

All-In: Inc. Select: Inc.

Month 5 – 6
An important part of Filipino workplace culture, a recorded catch-up to determine if your team member has achieved all their goals, and if yes, to celebrate them passing probation.

Career Goal Setting Workshops

All-In: Inc, Select: $1,340 / team member

Month 7
A series of 3 workshops. The first to help extract honest career & salary growth aspirations from your team member. The second workshop is with you on if and how to achieve this. Lastly we then workshop together to formulate a plan that’s both fulfilling for your team member and productive for your business.

Annual Month Review & Career Goal Refinement

All-In: Inc. Select: Inc.

Every 12th Month
Guided and recorded review with filta’s support, with your team member self-assessing how they’ve tracked toward their career goal, how you feel they’ve gone, and how everyone might want to refine their career goals for the year ahead.

Annual Offshoring Strategy Review

All-In: Inc. Select: Inc.

Every 12th MonthWe’ll give you a rundown on how your teams gone for the year, find out how we can improve what we do for your business, and plan for what you need in the year ahead.

Ongoing Strategic Support, When You Need It Most

All-In: Inc. Select: $200 / hour

On call, 365 days per year
It goes without saying that making sure your team is healthy, happy and has everything they need to be productive for your organisation is a core standard for all our clients.

But there’ll be times when something more challenging comes along that you need us to help stratgeiclaly guide you through, like a tricky HR issue. Or maybe a workshop completely customised to the unique needs of your team and business. Or a plan to improve your teams morale and on time performance.

Onsite, offsite, over the phone, day or night – this is the piece of the puzzle that makes sure you have access to our expertise when you need it most, to help you build an outsourcing team that actually works.

But before we even start, let’s find you great candidates.

The first thing we take time to get right is finding you the perfect team members.

Our typical lead time from contract signing to filling your first role averages 10 weeks, so it’s important to factor this in to any plans.

So Let’s Talk.

Let’s catch up, and start the process of getting to know you and your business, and let us answer any other questions we haven’t be able to answer here.

So Let’s Talk.

Let’s catch up, and start the process of getting to know you and your business, and let us answer any other questions we haven’t be able to answer here.

Outsourcing Not For You?
Learn how else we can help.

By The Hour

You bring the strategy, we’ll provide the implementation. Try out a global team on a project or hourly basis.

Consulting

Assistance with a team that’s not performing, or a deeper dive into how outsourcing fits. Leverage our experience to deliver a custom solution.

Recruiting

Have a role that has to be done onshore? Access a team of global recruiters that will help you find the right person, anywhere in the world.

Want to know
more?
Get in touch.

Want to know
more?
Get in touch.