Phone icon Europe: +44 (20) 81784200
APAC: +61 (07) 2146 2211
North America: +1 (877) 7030866

Scale your healthcare operations without
risking compliance.

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Stronger service, faster responses.
Global teams in healthcare resolve patients 20–30% faster and boost satisfaction.
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Streamlined claims
and billing.
Dedicated claims processors and billing specialists reduce cycle times by up to 35% while improving accuracy.
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Scale securely,
not hastily.
You control operations, systems, and metrics — Filta handles hiring, HR, and compliance.
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Compliance built into every role.
All Filta healthcare staff operate under strict data protection, NDAs, and HIPAA-equivalent frameworks.
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Boost member and patient satisfaction.
Consistent global coverage means patients and members get timely updates, accurate billing, and fewer follow-ups.
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Efficiency that builds trust.
Health services using global delivery models report 25% fewer processing errors and stronger customer retention.

Help your teams focus on care, not admin.

Your dedicated team manages claims, billing, and patient coordination giving your local staff the time and bandwidth to focus on member experience, product innovation, and care delivery.

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Less admin,
more accuracy.
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Less admin,
more accuracy.
Your team fixes data issues faster, supporting patients and providers more.
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Improved turnaround times.
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Improved turnaround times.
Claims and billing workflows move faster, giving your members quicker resolutions.
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Balanced workloads, better morale.
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Balanced workloads, better morale.
Support handles
high-volume tasks, easing stress for operations teams.
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Greater compliance confidence.
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Greater compliance confidence.
Teams follow strict processes aligned with HIPAA standards.
Frequently asked questions.

What types of roles do you fill in healthcare?

We focus on non-clinical roles like administration, customer support, claims processing, scheduling, logistics, and billing support.

Do candidates have healthcare industry experience?

Yes. Many of our candidates have worked with healthcare providers, clinics, insurers, and healthcare BPOs, and understand key industry workflows and tools.

Are candidates trained in HIPAA or similar standards?

We can source candidates familiar with HIPAA, PHI handling, or local data protection laws, depending on your needs and the country you're hiring from.

Can support staff work in my timezone?

Yes. We provide timezone-aligned teams to match U.S., Australia / New Zealand, UK, or EU operating hours, especially important for patient-facing or real-time logistics roles.

What systems are candidates typically familiar with?

Candidates often have experience in EHR/EMR systems, scheduling software, CRMs, and internal hospital admin platforms.

Do you offer part-time healthcare support?

No. We focus on full-time, long-term hires to ensure quality, consistency, and trust across sensitive processes and communications.

How do you assess communication and attention to detail?

We evaluate language skills, typing accuracy, task management, and conduct interviews to ensure professionalism, empathy, and process awareness.

How long does it take to hire?

Most healthcare support roles are filled within 4 to 6 weeks, depending on volume, skillset, and seniority.

Is it possible to scale a healthcare back-office team remotely?

Yes. We help many clients grow from a single hire to full multi-role support teams, integrated into their workflows and systems.

Data security you can trust. Arrow
We apply strict confidentiality and access controls for financial data, including VPN, device provisioning, role-based permissions, and NDAs by default.
DPO EU/GDPR

Deliver better care,
with stronger support.

See how Filta helps healthcare companies grow capacity without risking compliance or quality.

FiltaGlobal | The best place to hire awesome people from anywhere in the world, with seamless payroll, HR, and compliance solutions.