Travel & Hospitality

Deliver five-star experiences every guest, every time.

Reservations Specialist

Customer Support Representative

Guest Relations Officer

Travel Consultant

Concierge Coordinator

Front Office Support

Revenue Analyst

Booking Administrator

Finance & Billing Officer

Loyalty Program Coordinator

Marketing & Communications Assistant

Social Media Coordinator

HR & Recruitment Assistant

Data Entry Specialist

Operations Coordinator

Travel & Hospitality Team Lead / Manager

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Scale your guest experience
without losing the personal
touch

Always-on guest support

Global hospitality teams provide 24/7 coverage across chat, phone, and email — no waitlists, no downtime.

Accuracy that builds trust

Dedicated reservations and billing teams reduce booking errors by up to 35%.

Stronger loyalty, happier guests

Hotels and travel brands using dedicated CX teams report 20–25% higher repeat bookings.

Consistent service, across every time zone

Follow-the-sun teams ensure inquiries and confirmations happen while your local staff rest.

Your systems, your brand voice

Your team works in your PMS, CRM, and booking platforms — Oracle, Cloudbeds, HubSpot, or Salesforce.

Scalable support, secure operations

You lead the experience; Filta handles recruitment, HR, and compliance to keep service consistent and compliant.

Give Your Local Staff Time
To focus on guests

Your dedicated global teammates manage booking, admin, and support tasks — so your onsite teams can focus on guests, service, and memorable experiences.

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Less paperwork, more connection

Back-office tasks are handled globally, freeing your staff to focus on guests in real time.

Happier guests, higher ratings

Consistent response times and service standards drive better reviews and stronger loyalty.

Smooth handovers, no dropped bookings

Your guests experience seamless service between time zones and shifts.

Lighter workload, better morale

Balanced staffing reduces burnout during peak seasons and improves retention.

We support roles in booking support, guest services, travel coordination, reservations, reporting, and customer communication.

Yes. We place professionals with experience in Amadeus, Sabre, hotel PMS systems, tour booking tools, and custom travel platforms.

Absolutely. Many of our hires manage live chat, phone support, and email correspondence, using brand-aligned service standards.

Yes. We’ve placed team members who manage travel documentation, booking confirmations, itinerary adjustments, and supplier coordination.

We specialize in full-time, long-term hires, but we can help you prepare for peak periods by scaling strategically with advance planning.

Our candidates are known for their professionalism, empathy, calm under pressure, and strong written and spoken English.

Yes. We hire professionals aligned to Australia / New Zealand, US, UK, and EU hours - many with experience across global guest or customer bases.

Candidates typically use property management systems, booking engines, Excel, CRMs, GDS tools, and internal guest support platforms.

Most travel and hospitality roles are filled within 4 to 6 weeks, depending on your tools, requirements, and guest experience standards.

Build The Team That Keeps Your
Guests Coming Back

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Travel & Hospitality

Deliver five-star experiences every guest, every time.

Give Your Local Staff Time
To focus on guests